The Remote Assistance Advanced button allows for the selection of additional remote management filters. In other words, mouse and keyboard control cannot be taken or transferred. The checkbox at the bottom of the Remote Assistance Settings panel and its commensurate policy setting can limit Remote Assistance sessions to Vista and Windows 7 platforms. Group Policy or Registry settings may also be used to block Remote Assistance via settings that appear to be Remote Desktop related.
Check to assure that the following policy allows connectivity or is disabled thereby allowing the local setting. If the policy is not configured, the Registry value should not exist and is a residue or was blocked by an alternate security application. Note that these settings need to be made well in advance of the need or offer for remote connection. This setting can be established in the local image or through Group Policy.
In such cases it will be useful to have previously added a user or group account with elevated permissions, and to set UAC to prompt for permissions at the application level per launch. Standard users cannot start the services if they are not enabled. Each can be used to start, stop, and configure remote sessions, including service starts, the opening or bypass of firewall rules, remote function management, and offering remote assistance.
Command line tools, however, are not designed to establish permanent services states for remote access tools. If Remote Desktop or Remote Assistance will be regularly used by support staff, then automatic delayed states should be set for each desired service.
Enable the desired remote support programs or features through the Windows or other firewall applications. A standard user should be able to allow Remote Assistance and Remote Desktop features through the standard Windows firewall without a need to understand the firewall ports. If you are supporting a mixed platform environment, you may need to configure your firewall settings for the range of above ports on both sides of the connection.
Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. If you want another person to take full control of your computer, you can double-click fAllowFullControl and then select its value data to 1. No matter which method you use to enable Windows Remote Assistance, it can always work.
However, if you find Remote Assistance is not working, you need to consider whether it is blocked by Windows Firewall. Reading here, you should know how to enable Remote Assistance on your Windows computer.
If you encounter some related issues, you can let us know in the comment. We will reply to you as soon as possible. How to Turn on Windows Remote Assistance?
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