Something unexpected happened windows live mail must close

Show original message. Either email addresses are anonymous for this group or you need the view member email addresses permission to view the original message. Mail keeps shutting down after a few minutes gives an error message about something wrong. David Biddulph. I figured someone else had the same problem.

The next time it comes up I will try to be "wise" and copy the message here. Even what appears on the surface to be the 'same' problem, often can have different causes.

That is why we need the verbatim error message, enabling us to differentiate among similar problems. The message is: Sorry, something unexpected happened and Windows Live Mail must close. This happens every time I open WLM after a few minutes. Which antivirus are you running, and is it scanning emails? Tried your suggestion about anti-virus and email and I am still getting the error message Sorry, something unexpected happened and Windows Live Mail must close.

Any other suggestions? Turning off email scanning will not cure every issue, but it is a necessary first step. For additional steps to take, see Winston's response to "metx93".

Tried your suggestion. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Using Vista x The problem appears when I try to start the program. Renaming the contacts folder unfortunately did not work. Lawrence discussions. Eyal, I wanted to report that I have been having the same problem and your solution did, in fact, work flawlessly.

No more error messages for me. Many thanks! Problem solved - my mistake. When I looked at the WindowsLiveMail. Would never have guessed that something was wrong with Contacts. So simple, after I moved everything from my std user acc't to my Admin acc't to fix it the first time. I am having the same problem but do not really understand what you are saying I should do.

Roy Smith. It doesn't matter what you rename it to, just as long as you change the filename so that the software won't see the original folder name on your system. It seems like Windows Live Mail is using my contacts off of Hotmail. Thanks, fingers faster than brain. I meant HKCU. Anyway, all sorted.

Cheers, Rhys.